When heavy editing weighs you down

heavy editingDr. Freelance: I recently acquired a new client who hired me to edit her blog posts, which she writes herself. Let’s just say she’s not the world’s greatest writer, and I did some heavy editing to the first few posts. It was obvious her feelings were hurt, and she chose to return a lot of the copy to the original (including the lead, which was terrible). I saw your post “There’s no crying in freelance editing” and was hoping you could provide some thoughts on how to address my situation. I really want to help her make her blog posts better, but I’m going to lose her as a client if we can’t agree on what “better” is or how we get there.—Better You Bet [Read more…]

A guilt-free approach to freelance client boundaries

freelance client boundariesOver the holiday weekend, I received an urgent email from a client asking about the status of a newsletter that needed to be sent out before the end of the month. The only problem was, I hadn’t gotten the original email. Thanks to autofill, she’d accidentally sent it to another Jake in her address book. My decision was easy: She’s a fantastic long-term client who’d made an honest mistake, so I took a break from repairing the deck and completed her job. This event coincided with several discussions I saw on Facebook with freelancers talking (and some complaining) about having to work over the holiday weekend, which brings me to today’s topic: setting freelance client boundaries. [Read more…]

File naming conventions when you have tons of revisions

file naming
In a world where everything is final, nothing is final. Tweet this image.

Doc, do you have a method for file naming that makes it easier to track document revisions? Every time someone tells me s/he has a great system, it turns out to be including the date in the file name or creating a new folder, which doesn’t help with multiple versions per day. On occasion, I will go back-and-forth with a client and create a half-dozen iterations in a day and need to keep components from each. Any suggestions?—Gilberte [Read more…]

Upwork raised its fees, and here’s what you can learn from it

UpworkIf you’re looking for a slam on bidding sites or outsourcing services, you’re not going to find it here. No, this is about the news that Upwork raised the fees it charges freelancers from 10% to 20% on projects of $500 or less and created a sliding fee scale based on freelancers’ lifetime billings. (The fees drop to 10% on projects of $500.01-$10,000, and 5% above that.) My interaction with Upwork, formerly Elance-oDesk, is limited to a strange experience with hiring a freelancer whose freelance rates were so low they made me question her talent. [Read more…]

Keeping your freelance rate on the QT with references

freelance rate referencesDr. Freelance, a potential new corporate client has asked to speak to a couple of my existing clients as references. Is it fair and appropriate to ask those clients to keep the freelance rate I charge them confidential, since it’s lower than what I’ve quoted this potential client? I have different rates for different types of clients, but the new client may not appreciate the distinction. Any advice on approach—what to do/say or what not to do/say—would be greatly appreciated. Thanks!—Keeping It on the QT
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Freelance links: Impostor syndrome, clients, and entrepreneurship

freelance linksDeadline and invoicing day, so this is going to be a speedy one. As a follow-up to last week’s post on freelance creatives and impostor syndrome, the first of today’s freelance links is from another freelancer who’d gotten the same sense that chatter on the topic had increased: In “Imposter syndrome and editing,” Katherine Trail suggests using a “win jar” to boost spirits or dispel moments of doubt. I’ve got a bulletin board that serves the same purpose: When a freelance client pays me a compliment, I print it out and tack it up. [Read more…]