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Vague writing feedback revisited

February 2, 2017 by Jake Poinier

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writing feedbackLast week, I wrote about the challenges of managing vague creative feedback, and provided a couple of thoughts on how to bring such situations to resolution. The good news? That post was based on writing feedback on a real-life freelance project, and the next step went smoothly. Woohoo!

How did I move the client from uncertainty to approval? Pretty simple, really. But you need a little more backstory than I provided last time. [Read more…]

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Filed Under: Manage Your Freelance Business Tagged With: client feedback, red flags, relationship strategies, survival tips

The worst kind of creative feedback and what you can do about it

January 24, 2017 by Jake Poinier

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creative feedbackYou’re not going to last long in the creative world if you can’t give and accept criticism gracefully—or at least without sparking conflict. That’s not guaranteed, however, when you’re working with clients outside our field. It can be a struggle for them to convey creative feedback about projects in an actionable fashion, simply because it’s a skill they’ve rarely or never had to use. That results in profoundly unhelpful comments such as “Just let your creative juices flow,” “It’s missing something, but I’m not sure what,” “You’re the (writer/editor/designer),” and the worst offender of all, “I’ll know it when I see it.” [Read more…]

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Filed Under: Manage Your Freelance Business Tagged With: client feedback, red flags, relationship strategies, survival tips

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