Freelance referrals gone bad

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freelance referralReferrals—given or received—can be among the most powerful business-builders in your freelance arsenal. As today’s guest post illustrates, however, they come with their own set of responsibilities and conflict resolution requirements.

A former client (let’s call him Jim) contacted me and wanted me to work on a new project with him. I didn’t have time and didn’t have a great experience working with him before, so I referred him to a colleague (let’s call her Abby), someone I had recently re-connected with after many years. They worked out a contract, and Abby began work. As the referring business, I was to be paid a 10% referral fee. [Read more…]

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