I reckon we’re about 10 minutes into the 15-minute fame run of the Yanny vs. Laurel dust-up. (If you don’t know what I’m talking about, you can give it a whirl here.) I was firmly in the Yanny camp until late in the day yesterday, when I watched a video that explained the effect—after which I only heard “Laurel,” and couldn’t switch back. Weird how the brain works! In any case, I think the Yanny vs. Laurel divide offers a nifty jumping-off point to discuss client communications and the importance of perception in business.
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In praise of saying yes to freelance jobs
A Google search of “saying no to freelance jobs” currently coughs up 9.2 million hits, while “saying yes to freelance jobs” clocks in at half that—and a quick look shows that most of the latter results are really about saying no. I don’t disagree that it’s important to turn down work that waves a red flag in your face. At the same time, that’s not the philosophy I take into the business arena. As Tom Robbins noted in Still Life with Woodpecker, “There are only two mantras…yum and yuk. Mine is yum.”
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Value-based pricing: How can it boost your freelance business?
Valuing your services on the basis of your skills, knowledge, and experience—as opposed to hourly rates for a task—gives your freelance business a lot more income potential than blindly following rate sheets. It’s not a calculation you can make in isolation, however. A value-based pricing approach requires looking at the situation from the client’s perspective: What can they expect from their investment if they hire you? [Read more…]
When heavy editing weighs you down
Dr. Freelance: I recently acquired a new client who hired me to edit her blog posts, which she writes herself. Let’s just say she’s not the world’s greatest writer, and I did some heavy editing to the first few posts. It was obvious her feelings were hurt, and she chose to return a lot of the copy to the original (including the lead, which was terrible). I saw your post “There’s no crying in freelance editing” and was hoping you could provide some thoughts on how to address my situation. I really want to help her make her blog posts better, but I’m going to lose her as a client if we can’t agree on what “better” is or how we get there.—Better You Bet [Read more…]
File naming conventions when you have tons of revisions

Doc, do you have a method for file naming that makes it easier to track document revisions? Every time someone tells me s/he has a great system, it turns out to be including the date in the file name or creating a new folder, which doesn’t help with multiple versions per day. On occasion, I will go back-and-forth with a client and create a half-dozen iterations in a day and need to keep components from each. Any suggestions?—Gilberte [Read more…]
Size doesn’t matter (when it comes to rates)
Dr. Freelance: I’ve been freelance writing for several large, successful companies. I have established rates with them that are manageable for their budgets, but definitely high on the pay scale. Now I’ve been contacted by a mid-sized company in the same industry; they’ve very interested and asked for my rates. My question is: What pay/rate scale do you find is most palatable for mid-sized companies? They would be looking for me to create information manuals, website content, and other consumer-facing collateral.—Dot
Dot, I’d never assume that the pay is lower just because a company is smaller! If it’s a successful organization, size doesn’t matter: They understand the fact that high-quality, professional writing (and the level of service you deliver) is about value, and doesn’t come cheap if they want to compete with their larger peers. [Read more…]
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